Contact Us

We’re here to help! If you have any questions about your order, shipping, or any of our products, please don’t hesitate to reach out.

Email: keonitamayo777@gmail.com

Our support team is available Monday–Friday and will get back to you as soon as possible, usually within 1–2 business days.

Thank you for reaching out — we appreciate your support and look forward to helping you!

SHIPPING POLICY

Processing Time
Orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

Shipping Locations
We ship worldwide from the United States, including to:
- United States (free shipping)
- Canada (+ USD 4.39)
- Australia (+ USD 7.49)
- All other international destinations (+ USD 5.00)

Estimated Delivery Times
- United States: 2–5 business days
- Alaska, Hawaii, Puerto Rico, and U.S. unincorporated territories: please allow an additional 7–12 business days
- Canada, Australia, and other international destinations: 10–30 business days

Please note that delivery times are estimates and may vary depending on customs clearance and local postal services in your region.

Tracking Information
All orders include tracking numbers. You’ll receive tracking details by email once your order ships.

Couriers
We partner with a mix of trusted shipping carriers depending on destination and package type. Carrier selection is automatically handled to ensure the fastest and most reliable delivery.

Shipping Days
Shipping and delivery occur on business days only (Monday–Friday).

Delays & Customs
International orders may experience delays due to customs inspections or import regulations. We are not responsible for customs fees, taxes, or duties incurred by your local government.

Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us immediately at kionitamayo777@gmail.com with your order number and photos (if applicable). We’ll help resolve it as quickly as possible.